Terms & Conditions
Effective date: 1 February 2026
These Terms & Conditions (“Terms”) govern your use of this website and any services provided through it. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website.
1. About this website
This website is owned and operated by Joanna Jones Consulting (“we”, “us”, “our”).
This website provides information about our advisory, mentoring and consulting services, and a way for visitors to enquire about or engage those services.
2. Use of the website
You may use this website for lawful purposes only.
By using this website, you confirm that:
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You are at least 18 years old, or the legal age of majority in your jurisdiction
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You have the legal capacity to enter into a binding agreement
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Your use of the website complies with all applicable laws and regulations
We reserve the right to restrict or terminate access to the website if we believe it is being misused.
3. Services and engagements
Any services described on this website are indicative only and do not constitute a binding offer.
All advisory, mentoring or consulting work is subject to:
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A separate written agreement, proposal or engagement confirmation
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Agreed scope, fees, timelines and payment terms
Nothing on this website creates a client relationship unless and until a formal agreement is entered into.
4. Fees and payment
Where services are paid:
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Fees will be agreed in writing before work begins
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Payment terms will be set out in the relevant agreement or invoice
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Fees are exclusive of VAT unless stated otherwise
We reserve the right to update pricing or offerings at any time prior to a confirmed engagement.
5. Cancellations and refunds
Because our services are professional and time-based:
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Fees paid for delivered services are non-refundable
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Any cancellation terms will be set out in the relevant agreement
If a specific refund or rescheduling policy applies, it will be confirmed in writing at the point of engagement.
6. No professional reliance
Content on this website is provided for general information only.
While we aim to ensure information is accurate and current:
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It does not constitute legal, financial, HR or other professional advice
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You should not rely on it as a substitute for advice tailored to your situation
Use of information from this website is at your own risk.
7. Intellectual property
All content on this website — including text, graphics, logos, branding, and materials — is owned by or licensed to [your business name] and is protected by intellectual property laws.
You may not:
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Copy, reproduce, modify, distribute or republish content
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Use our content for commercial purposes
without prior written consent.
8. Limitation of liability
To the maximum extent permitted by law:
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We are not liable for any indirect, incidental, consequential or economic loss arising from use of this website or our services
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We do not guarantee specific outcomes or results from advisory or mentoring services
Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded under UK law.
9. Indemnity
You agree to indemnify and hold us harmless from any claims, losses, damages or expenses arising from:
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Your misuse of the website
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Your breach of these Terms
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Any unlawful or negligent act connected to your use of the website
10. Changes to the website and Terms
We may update or change:
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Website content
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Services offered
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These Terms
at any time without prior notice.
The latest version will always be posted on this page. Continued use of the website indicates acceptance of the updated Terms.
11. Third-party links
This website may contain links to third-party websites for convenience or reference.
We are not responsible for:
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Their content
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Their availability
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Their privacy or data practices
Accessing third-party sites is at your own risk.
12. Governing law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact details
If you have any questions about these Terms, please contact:
Joanna Jones Consulting.
Email: jo@joannajonesconsulting.com
Website: www.joannajonesconsulting.com